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The 2023 Florida Statutes (including Special Session C)

Title XXXVII INSURANCE Chapter 641 HEALTH CARE SERVICE PROGRAMS View Entire Chapter 641.61 Subscriber satisfaction assessment.—Each organization must establish systems for: (1) Assessing subscriber satisfaction with providers, particularly primary care physicians; (2) Sharing subscriber-satisfaction indicators and scores with providers; (3) Publicly acknowledging providers with high positive subscriber-satisfaction scores; (4) Addressing behaviors of providers with low subscriber-satisfaction scores; and (5) Assessing subscriber access and physician availability. History.—s. 41, ch. 96-199.