(1) The office shall develop a plan by February 1, 2020, to upgrade 911 public safety answering points within the state to allow the transfer of an emergency call from one local, multijurisdictional, or regional E911 system to another local, multijurisdictional, or regional E911 system in the state. Such transfer should include voice, text message, image, video, caller identification information, location information, and additional standards-based 911 call information.
(2) In developing the plan, the office shall:(a) Coordinate with public agencies to identify and resolve any technological or logistical issues.
(b) Identify or establish a system or clearinghouse for maintaining contact information for all E911 systems in the state.
(c) For both a regionally phased and statewide approach, establish a date, considering any technological, logistical, financial, or other identified issues, by when all E911 systems in the state must be able to transfer emergency calls pursuant to subsection (1).
